top of page

Shipping Policy

Delivery takes place via In Post or Poczta Polska within 3/4 working days of receiving the order. The ordered goods will be delivered to the shipper within 24 working hours of confirming and paying for the order. Different payment methods can change the shipping times. You can check the status of your orders in your account at any time from the order status.

Return and exchange Policy

Withdrawal from the contract
1. Right to withdraw from the contract
You have the right to withdraw from this contract within 14 days without giving any reasons. The withdrawal period expires after 14 days from the date on which you purchased the goods in physical possession indicated.

To exercise the right to withdraw from the contract, you must inform us (Ciuri di Zagara, Białystok infociuridizagara@gmail.com, Telephone: +48 735318466) of your decision to withdraw from this contract by means of of a unique declaration by e-mail You can use the withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the information relating to the exercise of your right of withdrawal from the contract before the deadline for withdrawing from the contract.

2. Consequences of withdrawal from the contract
In the event of withdrawal from this contract, we will reimburse all payments incurred by you, with the exception of additional costs deriving from the method of delivery of the goods by courier chosen by you, immediately, and in any case no later than 14 days from the day on which we were informed. of your decision on the exercise of the right of withdrawal from this contract. We will refund your payment using the same payment methods you used in the original transaction, unless you have expressly agreed otherwise; in any case, you will not have to incur any costs in relation to this reimbursement. We may withhold the refund of the payment we received for the item or until you provide us with proof of its return

Please return or deliver the item immediately, and in any case no later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you return the goods before the 14-day period has expired. You will have to bear the direct cost of returning the goods.

The right of withdrawal from the contract by the consumer is excluded in the event of:

For a contract where the subject matter of the service is an item that deteriorates rapidly or is short-lived.
For a contract where the object of the service is an item delivered in a sealed package, which cannot be returned after opening the package for reasons of health protection or hygiene, if the packaging has been opened after delivery.

- Recipient of Ciuri di Zagara, Białystok infociuridizagara@gmail.com, Telephone number: +48 735318466

- I / We (*) hereby communicate / inform (*) of my / our withdrawal from the sales contract of the following items (*) contract for the supply of the following items (*)

- Date of conclusion of the contract (*) / receipt (*)

- Name and surname of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s)

- Date

(*) Delete as appropriate.

bottom of page